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FAQ

How do I care for my jewelry?

For general maintenance we recommend a Sunshine Cloth, sold at most jewelry stores and available online. 0000 Superfine Steel Wool can be used on tarnished metals to brighten them. Use on dry items only as steel wool and water can cause rust stains on your jewelry.

Do you accept custom orders?

Yes, if time and materials are available. Please contact us for further information

How quickly do you ship?

Items in stock ship within 3 business days.
Custom and made to order purchases vary...usually 7-10 business days.

How do you package your items?

All items are packaged ready for gift giving and include a box and ribbon. Items are shipped inside a padded mailer.

Can I cancel my order?

It is possible to cancel your order unless it has shipped...please contact us.

Will you change the value on the customs form for International buyers?

No, it is illegal to do so. The shipping and customs form(s) are automatically filled in with the correct value at the time they are printed.